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Helps that people frequently asked
Join/Account Deletion

How do I create an account for Mad World?

You may create an account by clicking [Register] at the official homepage of Mad World.

You may also register with your social account (Google, Facebook, Naver, Kakao) or register with an email.

Join/Account Deletion

Where can I check and edit my profile?

Once you log in, place your mouse on your nickname to check your profile.

■ Menu only for users
1. Logout: you will use this feature to log out of the homepage.
2. Edit Profile: this menu is used for editing your information, such as social account linked to the Mad World account, nickname, or password.
3. Purchase Record: at this menu, you may check the information of the purchases you made with the account you logged in with.
4. Social: you may copy invitation codes and links or check the number of friends who registered upon your invitation.

Username/Password

I lost my username for login.

In case you lose your username, you may retrieve your account by clicking "Find Info" on the login screen.


Once you proceed to find your info, we will send your username and temporary password to the email you registered upon creating your account.

After logging in with the temporary password, please change your password at [Edit Profile].


In case you lost the email you used for creating account, or in case you cannot receive Mad World's information retrieval mail through your email, 

please request for help at [Customer Support], and we will do our best to help you.


View/Edit Profile

I'd like to change my password.

You may change your password by clicking [Edit Profile] once you log in to the Mad World homepage.


In case you cannot change your password even after entering new password and checking your previous password,

please make sure you correctly entered the numbers at the below required to check you're not a robot.


Character

My character is stuck.

In case your character is made immobile between objects or in geological settings, you may use [Return to Village] feature to move your character to a safe place.

[Return to Village] may be used only in areas with [Abyssal mushrooms], and it will deduct your points by 1.


Also, in case you're stuck in an instance dungeon, you may click on [Abandon Dungeon] on the top to move to the dungeon entrance.


If you are unable to use [Return to Village] or if your character is made immobile at a spot,

click  [Escape] found at [Settings → Account] to move your character to a safe place.


Gameplay

What kind of weapon should I use?

There is no limit to the weapons for you to equip yourself with, and you may use various skills and strategies based on your weapon of choice.

You may shift between a warrior, a mage, or an archer anytime you wish.


You may use a flurry of magic to take down multiple monsters at once, or you may swiftly approach a monster to land a powerful attack.

Also, you may swap your weapon to use long-ranged magic skills.


Please check the details of each weapon and battle strategies at the discussion section of our official communities.

You may use [Community] on the top of the homepage to move to each of our communities.


Gameplay

How do I select the gore mode?

Mad World provides gore mode that visibly displays violence and profanities.

Once you log in, you may select/deselect the gore mode from the bottom of [Settings → Game].


However, users on Korean server must verify themselves to activate gore mode.


■ How to self-verify: Log in on homepage → My Page → Self-Verification


Others

I have a suggestion/opinion to make.

If you find discomfort/inconvenience with Mad World or an aspect that needs improvement,

please direct them to Customer Support or [Discord - suggestions] channels.


Our entire staff will discuss whatever you suggest and do our best to provide you with a convenient gaming environment.


Notice
2023-04-01 Hello! This is the customer support of Mad World!

Welcome!

We hope to send a lot of time together in the future. :D